Effective Date: 2/14/26

Double’s BBQ & Soul Food Experience (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring digital accessibility for all users, including individuals with disabilities. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website at https://www.doublesbbq.com. By using this website, you agree to the practices described in this policy.

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We collect personal information that you voluntarily provide when you complete contact forms, submit catering requests, place food or service orders, or subscribe to promotions and updates. This information may include your name, email address, phone number, event details, and payment information. Payment data is processed securely through third-party providers and is not stored on our website servers.

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In addition to personal information, we automatically collect certain non-personal data to help improve website performance and accessibility. This may include your IP address, browser type, device type, pages visited, and the amount of time spent on the site. This information is aggregated and used to enhance user experience and site functionality.

We use the information we collect to respond to inquiries, process catering and food orders, send confirmations and service updates, provide customer support, improve website accessibility and performance, and share marketing communications when users opt in to receive them. We respect your privacy and do not sell, rent, or trade your personal information.

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We may share information with trusted third-party service providers only when necessary to operate our business. This includes payment processors, email communication platforms, service fulfillment partners, and website hosting through Wix Studio. These partners are required to maintain confidentiality and protect your data.

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Our website uses cookies and similar tracking technologies to enhance accessibility, remember user preferences, and analyze website traffic. Users may disable cookies through their browser settings, though some website features may function differently as a result.

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We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no online transmission or storage system can be guaranteed to be 100 percent secure.

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You have the right to request access to your personal data, update or correct your information, request deletion of your data, or opt out of marketing communications at any time. Requests may be submitted using the contact information provided below.

Our website may contain links to third-party platforms such as online ordering systems, social media sites, or payment processors. We are not responsible for the privacy or accessibility practices of these external websites.

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Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from minors.

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Double’s BBQ & Soul Food Experience is committed to maintaining an accessible digital experience. We strive to ensure our website supports screen readers, keyboard navigation, readable fonts, appropriate color contrast, alt text for images, and clear heading structures. If you experience any accessibility barriers while using our site, we encourage you to contact us so we can provide assistance and improve your experience.

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We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business operations. Any updates will be posted on this page with a revised effective date.

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If you have questions about this Privacy Policy or need to request accessibility accommodations, please contact Double’s BBQ & Soul Food at 3261 Old Washington Rd, Ste 2020, Waldorf, MD 20602  by email at kevin@doubles-bbq.com, or by phone at 240.763.1855.